FAQs

How can I return a product?

GOOD LIFE DELIGHTS LTD. accepts to provide the customer with a full refund if you would like to cancel your order or in rare cases if the product is damaged or is not to your liking.

To start a refund, you can contact us at shop@goodlifedelights.com 

You will be sent a postage label and products will need to be returned, so it can be inspected before the refund is processed. You can only be refunded for the item, not including postage fees.
We will notify you via email to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. we cannot accept exchanges on any product for sanitary reasons. Sale items cannot be returned. If it is your first time ordering, we encourage you to order a sample before ordering a full size product for an easier shopping experience.

How long will it take to get my order?

Most of our products are made on order to ensure quality and the longest period of preservability. Please allow at least 2 working days for your order to be dispatched and the shipping estimated period selected at check out.

A tracking number will be sent to you via email to receive your order.

I have some instructions for my order, what do i do?

We have a 'special instructions' box where you can leave your notes about the odrer just before you check out.

My order is a gift, Do you include price tags?

Dont worry! we never include the price on any of the packages that we ship out.

But if you have any special instructions you can leave a note on the order before you checkout.

Can I place a large order? (for weddings, family, guests, employees, etc.)

Yes! To begin this process, send us an email at shop@goodlifedelights.com or contact us.

Include your telephone number and what exacty you would like to include in your order. We will get back to you within 2 working days to discuss the details and send you an invoice.

You may get a discount! We can customise and make a specific gift set bundle just for you!